faq's

Frequently asked questions

Do you ship internationally?


For now, we are only shipping within Singapore and Malaysia.




I processed my order but haven't had a shipping notification come through?


Be sure to check your junk mail incase a shipping notification has gone missing. We do our best to post all standard orders within 2-3 business days. Next day delivery orders will be posted within 1-2 business days. You may also contact us via email at thehappyplacesg@gmail.com




What kind of payment modes are there?


We accept payment through 2 gateways namely Stripe and FavePay. For Stripe, most credit/ debit cards are accepted. For Favepay, you may scan the QR code on our shop policy page or simply search "the happy place sg" on your fave app, make the payment and screenshot it to us. We also accept Paynow or any other bank transfers, simply pick offline payment when during checkout.